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Our Platform

Our Platform

Struggling to manage your IT hardware landscape efficiently?

Managing tickets, tracking SLAs, dispatching technicians, and handling inventory — it all gets overwhelming without the right tools. That’s where PockIT, our all-in-one AI-powered platform, transforms the game.

PockIT centralizes everything from incident resolution to project execution, inventory management to SLA tracking — all through one intuitive app, available on both mobile and web.

Whether you're a growing startup or a scaled enterprise, PockIT helps reduce downtime, optimize resources, and enhance service efficiency.

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Our Expertise:

App-First IT Operations:
  • Raise, resolve, and track issues directly through our mobile app or customer portal. Simple UI. Powerful backend.
Smarter Scheduling & Dispatch:
  • Automatically assign the right task to the right tech — backed by GPS tracking and AI logic for faster turnaround.
Real-Time Visibility & Reporting:
  • Interactive dashboards and SLA-based insights help you stay in control, always.
Project Support & Installations:
  • From branch rollouts to hardware upgrades, PockIT supports large-scale project execution on-site.

Why Choose PockIT Engineers?

As an IT service provider ourselves, we understand both the technical and soft skill requirements of IT positions.
Our existing talent pool combined with our cost-effective, timely, and flexible hiring program ensures that IT resources with the right skill sets are available for your projects.
We tailor our services to meet your specific needs, whether it's delivering valuable technology solutions, reducing service delivery costs, or increasing flexibility.
Our global network allows us to source talent from around the world, ensuring you have access to the best candidates.
Secure the right IT talent to drive your business forward.

Get in touch with us today to discuss your specific needs.